Frequently Asked Questions
Find answers to common questions about our fresh milk delivery service, subscriptions, and quality standards.
We guarantee same-day freshness! Our milk is collected from the farm in the morning, processed immediately, and delivered to your doorstep the same day. We offer both morning and evening delivery options to ensure you receive the freshest milk possible.
Absolutely! We take pride in delivering 100% pure, unadulterated milk. Every batch undergoes rigorous quality testing. {/* and we are FSSAI certified. */} We maintain complete transparency in our processes and conduct regular quality checks to ensure zero adulteration.
We use a reusable glass bottle system to eliminate plastic waste completely. When you subscribe, you'll receive milk in our eco-friendly glass bottles. After consumption, we collect the empty bottles during the next delivery, clean and sanitize them, and reuse them. This creates a sustainable, zero-waste cycle.
Starting a subscription is easy! You can contact us through our website, call us directly, or reach out via our social media channels. We'll help you choose the right subscription plan based on your family's needs and set up convenient delivery times.
We offer flexible delivery options to suit your schedule. Morning deliveries typically arrive between 6:00 AM - 9:00 AM, and evening deliveries between 5:00 PM - 8:00 PM. We'll work with you to find the most convenient time for your household.
Currently, we deliver to Sasaram and surrounding areas. We're continuously expanding our delivery network. Please contact us to check if we deliver to your location, and we'll do our best to accommodate you.
Yes, absolutely! We understand that circumstances can change. You can pause your subscription for a specific period or cancel it anytime. Just contact us at least 24 hours before your next scheduled delivery, and we'll make the necessary arrangements.
In addition to fresh milk, we offer a range of dairy products including curd (yogurt), ghee, paneer, and khoya. All our products are made from the same high-quality, pure milk and follow the same quality standards.
Quality and hygiene are our top priorities. {/* Our facilities are FSSAI certified, and */} we follow strict hygiene protocols at every step - from milking to processing to delivery. Our staff is trained in proper handling procedures, and we conduct regular quality inspections and testing.
Your satisfaction is our guarantee. If you're not completely satisfied with your milk for any reason, please contact us immediately. We'll replace it at no cost and work to resolve any issues. We stand behind the quality of our products.
Yes! We offer special pricing for monthly and quarterly subscriptions. Long-term subscribers also benefit from priority delivery slots and exclusive offers. Contact us to learn more about our subscription plans and pricing.
For best quality, store the milk in your refrigerator immediately after delivery. Keep it at a temperature below 4°C (39°F). Use the milk within 2-3 days for optimal freshness and taste. Always keep the bottle sealed until use.
Still have questions?
Can't find what you're looking for? Our team is here to help! Contact us and we'll get back to you as soon as possible.