Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: November 28, 2025
1. Information We Collect
At कृषिकम्, we collect information that you provide directly to us when you:
- Subscribe to our milk delivery service
- Create an account on our website
- Contact us for customer support
- Place orders or make payments
- Subscribe to our newsletter or marketing communications
The information we collect may include your name, email address, phone number, delivery address, payment information, and any other information you choose to provide.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and subscriptions
- Deliver products to your specified address
- Communicate with you about your orders, subscriptions, and account
- Send you important updates about our services
- Respond to your inquiries and provide customer support
- Improve our services and customer experience
- Send you marketing communications (with your consent)
- Comply with legal obligations and protect our rights
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, delivery partners, and IT service providers.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with your explicit consent for specific purposes.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict the processing of your information
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the relevant data protection authority
To exercise these rights, please contact us at support@krishikam.com.
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: support@krishikam.com
Address: Sasaram, Bihar, India