Terms of Service

Please read these terms carefully before using our services. By using कृषिकम् services, you agree to be bound by these terms.

Last updated: November 28, 2025

1. Acceptance of Terms

By accessing and using कृषिकम्'s website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

कृषिकम् provides farm-fresh milk and dairy products delivery services in Sasaram, Bihar. Our services include:

  • Fresh milk delivery in eco-friendly glass bottles
  • Dairy products including curd, ghee, paneer, and khoya
  • Subscription-based delivery plans (Daily, Weekly, Monthly)
  • Morning and evening delivery options
  • 100% pure, unadulterated products

3. Subscription and Orders

Subscription Plans: We offer Daily, Weekly, and Monthly subscription plans. By subscribing, you agree to receive regular deliveries as per your selected plan.

Modification: You can modify, pause, or cancel your subscription at any time by contacting us at support@krishikam.com or through your account settings.

Payment: Payment is required in advance for subscription plans. We accept various payment methods as displayed on our website.

Refunds: Refund policies are subject to our discretion and may vary based on the circumstances. Please contact us for refund requests.

4. Delivery Terms

Delivery Area: We currently deliver to Sasaram, Bihar. Delivery outside this area may be subject to additional charges or may not be available.

Delivery Times: We offer morning (6-9 AM) and evening (5-8 PM) delivery slots. While we strive to deliver within the specified time windows, delivery times are estimates and not guaranteed.

Delivery Address: You are responsible for providing accurate delivery addresses. We are not liable for deliveries to incorrect addresses provided by you.

Unattended Delivery: If no one is available to receive the delivery, we will attempt to contact you. Products may be left at your doorstep at your own risk if you have authorized such delivery.

5. Product Quality and Safety

Quality Assurance: We are committed to delivering the highest quality products. Our products undergo strict quality checks.

Freshness: We guarantee same-day freshness. Milk is processed and delivered on the same day it is milked.

Glass Bottles: Our products are delivered in eco-friendly glass bottles. You are responsible for returning empty bottles for reuse. A deposit may be charged for glass bottles.

Complaints: If you have concerns about product quality, please contact us immediately. We will investigate and address your concerns promptly.

6. User Responsibilities

You agree to:

  • Provide accurate and complete information when creating an account
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use our services only for lawful purposes
  • Return glass bottles as per our return policy
  • Comply with all applicable laws and regulations

7. Limitation of Liability

To the maximum extent permitted by law, कृषिकम् shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability for any claims arising from or related to our services shall not exceed the amount you paid to us in the 12 months preceding the claim.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of कृषिकम् or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

9. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of any material changes by posting the updated terms on this page and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

10. Termination

We reserve the right to suspend or terminate your account and access to our services at any time, with or without cause or notice, for any reason, including breach of these terms.

You may terminate your account at any time by contacting us or canceling your subscription through your account settings.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts in Sasaram, Bihar.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: support@krishikam.com
Address: Sasaram, Bihar, India